We appear on
Monthly favorites
Categories
Trending
A community that shines together
Over 60,000 women trust L by Lilo to give (and self-gift) sparkling stories. Quality, closeness, and pieces with soul.
Featured collections
New Jewelry
Our Combos
3 products
Frequently Asked Questions
What materials are the jewels made of?
Our jewels are high-end fashion jewelry, designed and handcrafted in Spain. Most of them are made of brass with a 22-carat gold plating, which gives them a bright and durable finish. We use Swarovski® crystals or high-quality zircons, depending on the model, to achieve an exceptional sparkle. In addition, our pearl pieces incorporate natural freshwater pearls, carefully selected for their beauty and quality.
Will there be free shipping?
Yes, we offer free shipping on orders over €79. For smaller orders, the shipping cost is calculated at checkout.
Can you get jewelry wet?
Our jewelry is made with quality materials and a good gold plating, so it can withstand occasional contact with water. However, to keep them in perfect condition for longer, we do not recommend exposing them to perfumes, vapors, creams, or direct and frequent contact with water (shower, pool, or sea). They are very good quality pieces, but the durability of a piece of jewelry will always also depend on the care it receives. With proper maintenance, you will be able to enjoy them for a long time. ✨
Can I exchange or return an item?
Yes, all our jewelry can be exchanged or returned, provided it is in perfect condition, unused, and in its original packaging. The only exception is personalized pieces, as these are made especially for each customer and cannot be exchanged or returned.
Do they sell out quickly?
Our pieces are limited edition and usually sell out quickly. We recommend not waiting too long if you see something you like.
Do the jewels include pendant holders?
Yes. All our pendants include a complimentary pendant holder, so you can easily combine them with different chains and add versatility to your pieces. The chains, on the other hand, include an extender, which allows you to adjust the length and play with different heights depending on the look. Everything is designed so you can get the most out of each piece of jewelry and combine it with your style.
Do you have any other questions?
If your question does not appear in this list, you can write to us on L BY LILO's official WhatsApp (+34 666 13 21 61) or send us an email to hola@lbylilo.com . We will be happy to help you and will respond as soon as possible, usually within 72 hours.
